![]() ![]() Nordea turned to UK-based RPA pioneer SS&C Blue Prism seven years ago to begin its automation journey, aiming to deliver its benefits in all four main areas of its business: personal banking, large corporates and institutions, asset and wealth management, business banking as well as group business support. Technology and digitalization have always been part of our backbone, but this is not just about technology – it is to understand how technology can be used to make the lives of our customers even better,” she says. “We as a bank are always driven by customer needs. Working from Nordea’s impressive operations centre in Poland, she is part of a large, talented team that supports the rest of the bank with advanced IT systems and technical business solutions. And automation, of course, is a key element of that.”Īgnieszka Belowska Goslawska, a 12-year leader of operational transformation at Nordea, has piloted much of the bank’s journey with RPA. “My task is very much to see how we streamline the internal processes. “We need to ensure that the back end is good enough to support that,” says Leikola. But to fully achieve that, systemic change needs to be delivered in-house. Nordea’s omnichannel strategy aims to make sure customers can engage with the bank in whatever way they choose – whether it’s mobile, telephone, apps and chat, or in person. But we also believe very much in a personal relationship with our customers – that’s why we’re focused on delivering the best omnichannel customer experiences,” he adds. ![]() We have invested a lot into our mobile bank, which is regarded as the best in the Nordic markets. “What does technology mean for Nordea? It’s definitely one of the key aspects where we want to be the leading bank. The consequence in turn being better service for its customers. He’s clear that progressively transforming how the company operates on the inside with advanced technologies is a means by which it can operate more efficiently, more nimbly, and more rewardingly for its employees. So, what’s expected of us is very much from our customers,” says Ossi Leikola, Head of Operations at NordeaĪs one of the bank’s most senior leaders, Leikola’s remit overlooks all aspects of how the company engages its end users. Our corporates are competing on the global level, many of them in high-tech. We have very well-educated personal customers. “We are in one of the techiest parts of the world. Read about Blue Prism’s partner network (which we expect SS&C will be able to further leverage) HERE.Nordea is a champion and an advocate of investing in technology and in its people to achieve a singular overriding goal: providing a measurably superior experience for its millions of customers spread across Denmark, Finland, Norway and Sweden.Thus, SS&C is maintaining its M&A purchase price discipline. RPA firm Automation Anywhere likely has a valuation approaching $20 billion (AA was valued at approximately $7 billion in 2019). RPA firm UiPath (tkr: PATH) is currently valued at approximately $28 billion.We mentioned Blue Prism in an earlier RPA piece that included SS&C among other firms HERE.SS&C currently leverages RPA capability across its broader Intelligent Automation offerings. Strategic acquirers may often leverage existing product portfolios and infrastructure to drive an acquired company’s Revenue and EBITDA in a manner that PE firms may not. We prefer strategic acquirers such as SS&C to PE firms.Vista Equity is a competing acquirer per Bloomberg HERE.Read Blue Prism’s 1H 2021 investor deck HERE. Blue Prism generated recurring revenue of approximately 154 million GBP in FY’20.SS&C’s proposal values Blue Prism at approximately $1.6 billion.Read Blue Prism’s deal press release HERE.SS&C Technologies’ (tkr: SSNC) preliminary approach about a potential offer for U.K.-based RPA (“Robotic Process Automation”), firm Blue Prism is detailed below. ![]()
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